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Give Your Underwriters A
Fact-Based View Of Risk, Faster

This is the work that decides whether a loan closes on time: reviewing credit, income, and asset documentation; running automated underwriting systems; clearing conditions; and getting to Clear to Close without a dozen back-and-forth emails.

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Processing

document-intake-and-indexing
  • Review borrower documents, check file completeness, prepare final submission package
  • Follow up on and review third-party documents (title, appraisal, HOI, VOE, payoff)
  • Fulfill underwriting conditions ahead of UW review; request and review condition documents

Underwriting Support

disclosure-processing-and-support
  • Review completed loan files against government, investor, and company guidelines
  • Calculate income and DTI per agency guidelines; underwriting file analysis across the 4 Cs (Credit, Capacity, Capital, Collateral)
  • Run automated underwriting systems (DU/LP); run Fraud Guard and Maven for red-flag checks
  • Update LOS data points so underwriters decide without re-keying; issue Clear to Close once conditions clear

icon AGENTIC EDGE

MSuite already automates income/asset/credit review for 1,000+ loans a month. The agentic layer's job here is condition clearing: verifying a condition against the document that satisfies it and closing it out automatically, and routing only the conditions that need a judgment call to the underwriter as a Human-in-the-Loop (HITL) checkpoint. The credit decision itself never gets automated away.

HOW IT WORKS

How The
Workflow Runs

Step by step: where a person on our team does the work (BPO Support), where MSuite does it (Automation), and where the agentic layer is designed to take it (Agentic roadmap unless marked live above).

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BPO SUPPORT AUTOMATION AGENTIC
  1. 01
    BPO Support

    Processor reviews borrower documents and checks file completeness.

  2. 02
    Automation

    MSuite automates income, asset, and credit review against the file.

  3. 03
    Automation

    Automated underwriting systems (DU/LP) run against the file.

  4. 04
    Agentic

    Agent verifies each condition against the document that satisfies it and clears what it can automatically.

  5. 05
    BPO Support

    Underwriter reviews only the conditions the agent flags as needing judgment, a HITL checkpoint.

  6. 06
    Automation

    Fraud Guard and Maven run automated red-flag checks.

  7. 07
    BPO Support

    Underwriter makes the final credit decision, this never gets automated away.

  8. 08
    BPO Support

    Clear to Close (CTC) is issued.

YOUR QUESTIONS, ANSWERED

Frequently Asked Questions

What mortgage underwriting tasks can your team support?

We support borrower file review, income and DTI analysis, credit and asset verification, guideline checks, DU/LPA runs, fraud screening, and condition clearing.

How does AI support underwriting condition clearing without replacing the underwriter's judgment?

AI can match conditions with supporting documents and support defined condition-resolution tasks. Conditions requiring interpretation are routed to underwriters for final determination.

Which automated underwriting systems can you support?

We support Desktop Underwriter (DU) and Loan Product Advisor (LPA), including loan-data preparation, submission, findings review, and documentation for underwriter assessment.

How are underwriting exceptions and judgment-dependent conditions handled?

The workflow identifies conditions requiring judgment. Specialists validate supporting information and route exceptions to underwriters for review and final determination.

Can mortgage underwriting support work within our existing LOS workflows?

Yes. Our team can work within existing LOS workflows, update required loan data, review assigned information, and follow lender-specific system permissions and processes.
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Talk To Our Experts About
Your Requirements.

Tell us about your operational needs, challenges, and goals. Our team will help you identify the right mortgage solutions, technology, and support for your business.

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